Terms of Service

Effective 15 November 2026

1. Who we are

Commerlin is operated by Fördős Adrián László e.v., a Hungarian sole proprietorship. Our registered address is 1143 Budapest, Hungária körút 108. 1/1, Hungary, and our VAT ID is HU41915420. In these terms, "we", "us" and "Commerlin" mean that business. "You" means the business that creates the account, together with every person it lets use that account.

Contact: support@commerlin.com.

2. The service

Commerlin is software that helps e-commerce brands produce static ads. You give us reference ads, product information and brand details. We then:

• read your store and documents to draft a brand kit and product descriptions ("Product DNA"), which you review;
• analyse the structure of each reference ad (its layout, hook and the way it argues) and write new angles and copy for your product, in the languages of your markets;
• generate images in the formats you choose;
• let you approve or reject each ad, export approved ads, and, where you have connected Meta, create them as paused ads in your ad account.

We copy a reference ad's structure, never its brand. The service is not designed to reproduce another company's logos, trademarks, characters, products or people. You must not use it for that (see section 8).

The service is offered only to businesses, for use in a trade, business or profession. By creating an account you confirm that you are acting for a business and that you are at least 18 years old. If mandatory consumer law nevertheless applies to you, nothing in these terms limits the rights it gives you.

3. Accounts

• Give us accurate information and keep your login details safe. You are responsible for everything done through your account, including by teammates you invite.
• Tell us straight away at support@commerlin.com if you think someone has accessed your account without permission.
• Free sign-up credits are limited to one per business. Creating extra accounts to collect more is not allowed, and we may remove such credits.

4. Your material

"Your material" is everything you or your connected services give us. That includes reference ads, product photos, store pages, documents, brand assets, notes and instructions.

• You keep ownership of your material.
• You give us a limited, non-exclusive, worldwide licence to store, copy, analyse and process your material only to provide the service to you. This includes passing it to the AI providers and processors listed in our Privacy Policy. The licence ends when your material is deleted, apart from backups, which roll off within the period stated in the Privacy Policy.
• We do not use your material or your ads to train AI models, and we do not sell them.
• You confirm that you are entitled to use your material in this way. You also confirm you have any permission needed from people who appear in it, and that your instructions do not ask us to infringe anyone's rights.
• Reference ads. Reference ads usually belong to other brands. You use them as a structural reference at your own risk. Your new ad must not reuse another company's trademarks, logos, product shots, characters, people or distinctive copy. You must check this before publishing.

5. Your ads

• Ownership. As between you and us, the ads, copy and images we generate for you belong to you, as far as any rights exist in them. You may use them commercially. AI-generated material may not be protected by copyright, and similar output may be produced for others, so we cannot promise that an ad is unique or that you can stop others using something similar.
• Your responsibility. You decide which ads to approve, export and publish, and you are responsible for them. In particular you are responsible for:
  • the truth of every claim, price, offer and discount;
  • health, supplement, cosmetic and other sector-specific advertising rules;
  • consumer protection and unfair commercial practice law;
  • disclosures, including any AI-content labelling the law requires;
  • other people's intellectual property and personality rights;
  • the advertising policies of Meta and every other platform you use.
• Showcase. We will not use your ads in our own marketing without your written permission.

6. Credits and payment

Credits

• The service runs on prepaid credits. Our pricing shows what a pack costs and roughly how many ads it buys (for example, a set of 3 ads costs 100 credits). When you start a run, the app shows its cost before you confirm it.
• Credits are reserved when a run starts. They are only charged for an ad that is actually delivered. If an ad fails, its reserved credits return to your balance automatically.
• Credits have no cash value. They cannot be transferred, sold or exchanged for money, except as set out under Refunds below.
• Expiry:
  • sign-up trial credits expire 30 days after they are granted;
  • one-time pack credits expire 12 months after purchase;
  • monthly plan credits expire at the end of the billing period they belong to and do not roll over.
  Credits that expire soonest are spent first.

Payment

• Payments are processed by Stripe, which acts as the merchant of record and may appear at checkout as Link. Stripe collects the payment, calculates and charges any applicable tax, and issues your receipt or invoice. Stripe's own terms apply to the payment itself. We never see or store your full card details.
• Monthly plans renew automatically each month until cancelled. You can cancel at any time from the Billing page. Cancellation stops the next renewal; you keep the current month's credits until they expire, and there is no pro-rata refund.
• We may change prices or packs. For monthly plans we will tell you at least 30 days before a new price applies to your renewal. Price changes never affect credits you already hold.

Refunds

• You can ask for a refund of a purchase within 14 days of buying it, as long as you have not used any of its credits. Write to support@commerlin.com.
• If a payment is refunded or successfully disputed, we remove the credits it bought, in proportion to the amount returned. If those credits have already been spent, your balance can go below zero until it is topped up.
• Otherwise purchases are non-refundable, except where we stop providing the service (section 13) or the law requires a refund.

7. Connected services

You can connect services you hold accounts with, such as Foreplay (and other ad-research tools as we add them) and Meta. When you do:

• You confirm you are allowed to connect that account, and you authorise us to act through it for you, within the scope you grant.
• The connected service's own terms and fees apply between you and that service. For example, Foreplay may charge your Foreplay account credits for the ads Commerlin reads from your boards. We read your boards only as described in the app, and we are not responsible for those charges.
• Meta: ads are created in your ad account paused. Publishing them, setting budgets, all ad spend, and your compliance with Meta's terms and advertising policies are your responsibility. We are not responsible for Meta's review decisions, rejected ads, restricted or disabled accounts, or ad results.
• If you use your own AI provider keys, that provider bills you directly for the calls made with them.
• We are not responsible for third-party services being unavailable, changing their interfaces, or ending their integration with us.

8. Acceptable use

You must not use Commerlin to:

• infringe anyone's copyright, trademark, design, personality or privacy rights. This includes reproducing another brand's logo, packaging, characters or identity, or imitating a real person without their permission;
• create misleading, deceptive or unlawful advertising, including false health or medical claims, fake reviews or testimonials, fake scarcity, or impersonation of another business;
• create sexual content involving minors, non-consensual intimate imagery, content that harasses or incites hatred or violence, or content that promotes illegal products or activities;
• upload malware, probe or overload the service, get around usage limits, credit checks or safety filters, or scrape or reverse-engineer the service;
• resell the service or give access to it to third parties, other than members of your own team, without our written agreement.

We may refuse a request, remove material, or suspend an account where we reasonably believe these rules are being broken. Rights-holders can report material to support@commerlin.com, and we act on valid notices promptly.

9. AI output

Commerlin uses third-party AI models. Their output can be inaccurate, incomplete, off-brand or unexpected. It can contain wrong text, wrong prices, distorted products, or elements that resemble existing works. That is why there is a review step: check every ad before you use it. Brand kits and Product DNA are drafts for you to check, not verified statements of fact.

10. Availability

We work to keep Commerlin running and your data safe, and we keep encrypted backups. The service is nevertheless provided "as is" and "as available". We do not promise any particular uptime. We may change, add or remove features. We may also change which AI models or providers we use, as long as the service as a whole stays substantially the same. Keep your own copies of ads you want to keep.

11. Liability

• Apart from what these terms expressly promise, and to the extent the law allows, we give no warranties. In particular we make no promise that the service or its output will be error-free, fit for a particular purpose, non-infringing, or will achieve any advertising result.
• We are not liable for indirect or consequential loss, lost profits, lost revenue, lost ad spend, loss of goodwill, or loss of data that could have been avoided by keeping your own copies.
• Our total liability under or in connection with these terms is limited to the greater of (a) the amounts you paid for Commerlin in the 12 months before the event that caused the claim, and (b) EUR 100.
• None of these limits applies where the law does not allow liability to be limited. That includes damage caused intentionally or by gross negligence, and harm to life, physical integrity or health.

12. Indemnity

You will compensate us for third-party claims, fines and reasonable costs that arise from your material, from ads you publish or use, from your use of connected services, or from your breach of these terms. This does not apply where the claim is caused by our own breach of these terms.

13. Ending the contract

• You can stop using Commerlin at any time and ask us to close your account by writing to support@commerlin.com. Unused credits are forfeited when your account is closed.
• We may suspend or close an account, with notice where practical, if it breaks these terms, if payment fails, or if we must do so to comply with the law or to protect the service or other users.
• If we stop offering Commerlin for reasons other than your breach, we will give you at least 30 days' notice and refund the unused, unexpired credits you paid for.
• After closure we delete your data as described in the Privacy Policy. Sections 4 (your confirmations about your material), 5, 9, 11, 12 and 15 survive the end of the contract.

14. Changes to these terms

We may update these terms, for example when the service or the law changes. We will email account owners about material changes at least 30 days before they take effect. If you do not agree, you can close your account before then, and we will refund unused, unexpired credits you paid for. Continuing to use the service after that date means you accept the new terms.

15. Law and disputes

These terms are governed by Hungarian law, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. Please contact us first at support@commerlin.com so we can try to resolve any problem. If we cannot, the courts with jurisdiction for Budapest, Hungary, have exclusive jurisdiction, unless mandatory law gives you the right to bring a claim elsewhere.

If any part of these terms is invalid, the rest remains in force. These terms, together with the Privacy Policy and the prices shown at purchase, are the whole agreement between us about Commerlin.

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